Terms of service

Terms of Service

Last updated: June 2025

Please read these Terms of Service carefully before using My Store (Pets accessories ). By placing an order or using our website, you agree to be bound by these terms.

1. General

By using our website and purchasing from us, you confirm that you are at least 18 years old and agree to these terms. We reserve the right to update these terms at any time without prior notice.

2. Products

We sell pet accessories sourced from our suppliers. We make every effort to ensure product descriptions and images are accurate, but slight variations may occur. All prices are listed in USD and are subject to change.

3. Orders & Payment

By placing an order, you agree to provide accurate payment and shipping information. We accept major credit cards and other payment methods available at checkout. Orders are confirmed only after successful payment.

4. Shipping

We ship worldwide. Shipping times vary by location. Please refer to our Shipping Policy for estimated delivery times. We are not responsible for delays caused by customs or courier services.

5. Returns & Refunds

Please review our Return & Refund Policy for full details on returns, exchanges, and refunds.

6. Limitation of Liability

My Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability shall not exceed the amount paid for the product in question.

7. Intellectual Property

All content on this website, including images, text, and logos, is the property of My Store and may not be reproduced without permission.

8. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved through good-faith negotiation first.

9. Contact Us

For any questions about these Terms of Service, contact us at contactus@sultanapetstore.com.